Case Study: Boston Children's Hospital achieves rapid, HIPAA-compliant, scalable survey deployment with CheckBox

Boston Children’s Hospital - Customer Case Study

Boston Children's Hospital, a leading pediatric medical center and major research institution, faced a surge in survey-based research requests that its IT team (CRIT) and Clinical Research Program (CRP) needed to support. With concerns about HIPAA compliance, data security, and the ability to export into analysis tools like SPSS and Excel — all on a limited budget and tight timeline — the hospital required a centrally administered, enterprise-capable survey solution.

They selected Checkbox Survey Server (.NET) for its scalability, security, web-based ease of use, advanced branching logic and native exports to statistical tools. Implementation was fast and supported with training for the Project and Data Management Core, enabling rapid, compliant survey deployment, dramatically reducing time and cost, freeing engineers for higher‑value projects, and allowing the service to be expanded across departments with plans to integrate via a developer/API kit.

Boston Children’s Hospital

Jason Rightmyer

Clinical Research Information Technology