Checkbox
10 Case Studies
A Checkbox Case Study
SAP Legal Operations, part of global enterprise software leader SAP, needed a better way to manage legal spend approvals as their process became increasingly manual and fragmented. Their existing workflow platform lacked real-time visibility, required frequent intervention from the Legal Ops team, and couldn’t keep up with changing policies or the separate systems used for legal spend management, including Brightflag and PERSUIT.
Checkbox provided a no-code workflow automation platform that became SAP’s central spend-management workflow layer, connecting intake, routing, and approvals across Brightflag and PERSUIT. With Checkbox, SAP centralized three separate workflows, improved transparency and compliance, and saved the Legal Operations team at least 30 minutes per day by eliminating manual approval initiation and reducing bottlenecks.
Jim Gray
VP, Head of Global Legal Operations