Case Study: Hines streamlines CLM and automates 1,000+ NDAs with Checkbox

How Hines Found an Easier Path to CLM Success with Checkbox

Hines, a global real estate leader with a 45-person legal team, needed a way to support a growing business across 30+ countries without adding headcount or disrupting the way the team worked. The legal department was bogged down by email-based workflows, version control issues, and business users who found legal difficult to engage with, so they needed a more flexible approach to contract lifecycle management. Checkbox provided the no-code workflow automation platform used to streamline this process.

Hines implemented Checkbox as a CLM-lite solution, starting with NDA automation and pairing workflow automation with its existing repository for a more flexible front-end process. Checkbox helped Hines standardize and centralize workflows, reduce manual back-and-forth, improve compliance and adoption, and give legal better visibility into work in progress. The biggest measurable result: Hines processed over 1,000 NDA submissions in the first 12 months of deployment, while also scaling legal operations without adding headcount.

Hines

Evan McCord

Sr. Managing Director & Co-Head of Legal