Case Study: AssuranceLab achieves 1-hour assessments and 43% conversion rates with Checkbox

AssuranceLab Automated Data Capture & Audit with Checkbox

AssuranceLab, the leading SOC 2 audit provider in Australia and New Zealand, was struggling to scale as demand outpaced its consulting capacity—manual data collection was slow, error-prone and costly to scale. Rather than hire more staff, AssuranceLab turned to Checkbox’s no-code platform to automate assessments and data capture while preserving security, version control and a clear audit trail.

Using Checkbox, AssuranceLab built a Readiness Assessment that lets multiple client contacts complete assessments asynchronously and turns inputs into consistent, auditable outputs. The results were dramatic: average assessment time fell from 5–7 business days to about 1 hour (client time to ~1.5 hours), conversion rose from 13.5% to 43%, instances of gap control identification increased by 75%, lead conversion time halved (4.2 to 2.1 months), auditors spent 40% less time on audit phases and audit quality review points dropped by 65%.

AssuranceLab

Paul Wenham

Chief Executive Officer