Case Study: Teriyaki Madness achieves a 90% increase in listing accuracy with Chatmeter

Teriyaki Madness Increases Listing Accuracy by 90%, After Partnering with Chatmeter

Teriyaki Madness, a Denver-based fast-casual chain expanding rapidly to 100+ locations, needed to optimize its digital presence—streamline review moderation, increase review response rates, and improve business listing accuracy as it scaled. To tackle these challenges the company partnered with Chatmeter and deployed its Reputation Management and Listings Management solutions.

Chatmeter implemented an all-in-one platform (including Pulse sentiment analysis) to aggregate reviews, speed responses, and ensure accurate, SEO-optimized local listings across major search sites and map apps. After one year with Chatmeter, Teriyaki Madness achieved a 90% increase in listing accuracy, a 74% boost in listing presence and a 16% rise in review response rate, driving improved local search visibility and more in-store traffic.

Teriyaki Madness

Jodi Boyce

Executive VP