Case Study: Mister Transmission achieves greater online visibility and stronger customer connections with Chatmeter

Mister Transmission increases brand awareness and builds stronger customer connections online

Mister Transmission, a Canadian transmission and drivetrain repair franchise with more than 55 locations, faced a sudden need to shift spend from radio to digital during the COVID-19 pandemic and strengthen trust on Google and social channels. To manage multi-location listings, reviews, and social engagement at scale, Mister Transmission partnered with Chatmeter and adopted its Listings Management, Reputation Management, and Social Media Management solutions.

Using Chatmeter’s end-to-end platform to monitor listings, reviews, search analytics and push social posts across all locations, Mister Transmission achieved 100% Google listings accuracy and significantly improved customer engagement. Results include a 40% increase in clicks to driving directions, 39% more Google Post views, 25% more clicks to call, 17% more website clicks, 2.1 million photo views, and a 56% lift in mobile Google search rankings—demonstrating the measurable impact of Chatmeter’s platform.

Mister Transmission