Case Study: Lincoln Property Company achieves 277% increase in Google reviews with Chatmeter Reputation Management

Lincoln Property Company Increased Google Reviews by 277%

Lincoln Property Company, a global residential and commercial property management firm with 600+ locations, faced difficulty managing listings and reviews for hundreds of unique properties and needed a solution that provided both global analytics and detailed, location-level insights. To centralize reputation and listings management and gain stronger support for long-term growth, they partnered with Chatmeter and adopted Chatmeter’s Reputation Management platform.

Chatmeter implemented its multi-location, all-in-one Reputation Management dashboard to centralize review monitoring, streamline review responses, and manage listings across regions. In one year Lincoln Property Company achieved a 212% increase in review response rate, a 71% increase in overall review quantity (including a 277% jump in Google reviews), and a 57% increase in page one search rankings, giving them scalable control of their online reputation.

Lincoln Property Company

Megan Collins

National Brand Manager