Case Study: Brookshire Brothers achieves a 38.4% increase in page-one Google rankings with Chatmeter

Brookshire Brothers Reports an Over 38% Increase in Page-One Google Rankings

Brookshire Brothers, a century-old, employee-owned grocery chain with 238 locations across Texas and Louisiana, needed to scale its marketing and protect its brand reputation as it grew. To boost local visibility and streamline multi-location management, Brookshire Brothers partnered with Chatmeter and adopted its local SEO platform, including Listings Management, Reputation Management, and Google Posts.

Chatmeter centralized and cleaned listings, enabled bulk updates, and sped review responses through its Reputation and Listings Management tools and Analytics, while Google Posts improved promotional reach. After one year with Chatmeter, Brookshire Brothers saw a 38.4% increase in page-one Google rankings, a 25.7% rise in five-star reviews, an 81.4% jump in Yelp reviews, plus an 81% increase in review response rates, 66.7% more Google impressions, and 21.6% more driving-direction clicks.

Brookshire Brothers

Mackenzie Brookshire

Loyalty Marketing Specialist