Case Study: ALCO Management, Inc achieves 86% increase in online visibility and 61% higher review response rate with Chatmeter

ALCO Management - Customer Case Study

ALCO Management, Inc. needed a way to monitor listings and manage reputation across channels with limited resources, while improving responsiveness and online visibility. They partnered with Chatmeter and adopted Chatmeter’s local brand management platform and centralized dashboard to consolidate logins and streamline review monitoring and responses.

Chatmeter implemented a centralized dashboard, custom response templates, and a focused review-response strategy (including addressing older reviews). After one year with Chatmeter, ALCO Management, Inc. achieved a 33% increase in reviews, a 61% increase in review response rate and an 86% increase in online visibility, plus a 71% rise in website clicks, 436% more Google photo views, and an 18% increase in 5‑star reviews.

ALCO Management, Inc