Case Study: 3D Mats achieves 999% ROAS with Chatfuel

Agency Gets 999% ROAS for Ecommerce Client Using Messenger Bot

3D Mats, a Taiwanese ecommerce retailer selling car accessories like floor mats, sunshades, and roof racks, partnered with Chatfuel through its agency partner GoSky AI to build a Messenger chatbot. The company was dealing with an overwhelmed support team, limited insight into its audience, and expensive Facebook ads that weren’t driving strong results.

Chatfuel helped GoSky AI deploy a bot with FAQs, product-recommendation flows, Google Sheets export, A/B testing, and audience sync for ads. The chatbot reduced repetitive inquiries by 70%, boosted yearly average ROAS to 999%, increased monthly sales by 29%, drove 47% of customers to buy additional recommended products, and raised repurchase rate to 30%.

3D Mats