Chatbase
14 Case Studies
A Chatbase Case Study
Thotis Media, a trusted French education media company, faced the challenge of providing personalized course guidance to its 7 million annual users. Their existing static content was unable to offer the unique advice each student required for their future. They turned to Chatbase to build AI agents that could safely and accurately handle these consequential conversations without the risk of providing incorrect information.
Using Chatbase, Thotis Media implemented a solution consisting of 18 specialized AI agents, each grounded in official government data to prevent hallucinations. This deployment provided scalable, personalized guidance to all their students. The measurable results included the successful deployment of all 18 agents with zero tolerance for errors, enabling the company to serve its users without expanding its content team.