Case Study: Cusbclo generates €112K in WhatsApp revenue with Chatarmin’s Welcome Flow

How Cusbclo Generated Over €112,000 with a WhatsApp Welcome Flow [Without Discounts]

The customer, Cusbclo, a fast-growing fashion brand, faced the challenge of turning new contacts into loyal customers without relying on discounts, which can dilute a brand and hurt margins. They partnered with the vendor Chatarmin to implement a WhatsApp Welcome Flow focused on building trust through brand experience and storytelling.

Chatarmin's solution was a discount-free WhatsApp flow that provided an instant greeting, shared the brand's story, and included clear calls-to-action. This strategy generated over €112,000 in revenue from WhatsApp at a cost of just €2,340, achieving a 47.9x return on spend, a 74.1% click rate, and an average order value of €117.

Cusbclo