Case Study: Love Brands saves 15+ hours per week with Chaser

Saving over 15 hours every week with Chaser

Love Brands, a multi-brand fashion distributor, needed to bring credit control in-house as sales growth drove a high volume of invoices that were difficult to manage manually. Existing accounting tools weren’t flexible enough for their complex chasing needs, and the team wanted a more personal approach to protect long-standing client relationships. They turned to Chaser credit control software integrated with Xero.

Chaser helped Love Brands automate invoice chasing while keeping reminders human-like and highly personalised, with custom schedules for different client groups and payment runs. The result was a more agile credit control process, the replacement of external contractors, and at least 15 hours saved per week. Chaser also helped Love Brands maintain strong customer relationships while its two-way Xero integration kept invoice and customer data up to date.

Love Brands

Rossana Vittorielli

Credit Control Manager