Chaser
13 Case Studies
A Chaser Case Study
Love Brands Limited, a UK-based wholesale fashion company, faced significant operational challenges in managing its complex credit control process across a wide European sales network. Relying on external contractors and dissatisfied with the impersonal reminders from their accounting software, they sought an in-house solution. The vendor, Chaser, provided its automated credit control software, including a payment portal and debt collections features, to address these issues.
By integrating with Love Brands' existing Xero system, Chaser's solution enabled highly personalised and automated invoice chasing. This allowed the small internal team to manage the entire process efficiently. The results were substantial, saving the company over 15 hours per week, eliminating the need for external contractors, and improving client relationships through more effective communication. Love Brands specifically credited the Chaser software for its flexibility and measurable time savings.