Case Study: TaxAssist Accountants speeds up payments and improves cash flow with Chaser

Helping clients recover £20k of unpaid debts in 30 minutes with Chaser TaxAssist Norwich

TaxAssist Accountants, a Norwich-based accountancy and tax services firm, needed a better way to manage accounts receivable, reduce awkward payment-chasing conversations, and cut down on time spent on manual invoicing. They also wanted to present a more modern, technology-led service while helping clients improve cash flow. TaxAssist used Chaser credit control software to address these challenges.

With Chaser, TaxAssist automated payment reminders, used the payment portal to make it easier for customers to pay, and escalated older debts to Chaser Collections when needed. The result was less manual chasing, fewer uncomfortable calls, and stronger cash flow, with Chaser users getting paid 16+ days sooner on average. TaxAssist also reported recovering £20k in just 30 minutes and saving three weeks of work.

TaxAssist Accountants

Robin Johnson

Owner