Case Study: Estes Construction strengthens workplace crisis readiness with Chartwell Agency

Estes Construction trains all employees for crisis readiness with Chartwell Agency

Estes Construction, a leading regional construction holding company, faced the challenge of having an outdated crisis communications manual that did not adequately address its growing communication channels. To enhance their preparedness for any challenging situations, they hired Chartwell Agency for reputation management and crisis communications services to update their manual and provide employee training.

Chartwell Agency updated the crisis manual, clarified roles and responsibilities for leadership, and created step-by-step response guides. They also implemented an annual media training program for field employees. As a result, Estes was so pleased that they placed Chartwell in their annual maintenance program and continue to refer new business to them, ensuring ongoing organizational readiness and a safer workplace.

Estes Construction