Case Study: Crusader Community Health Improves Patient Access with Chartwell Agency Website Redesign

Crusader Community Health improves access to key patient information within 2 clicks with Chartwell Agency

Crusader Community Health, a nonprofit community health center in northern Illinois, faced the challenge of an outdated website that hindered patient access to information and services. They partnered with Chartwell Agency for a website redesign to improve user experience and accessibility.

Chartwell Agency implemented a comprehensive website redesign strategy that streamlined site architecture, integrated multilingual support, and enabled seamless scheduling and bill payment. The new mobile-first website significantly improved accessibility and became a valuable resource for patients and the community, successfully reflecting Crusader's commitment to patient-centered care.

Crusader Community Health