Case Study: Nitro achieves company-wide SaaS metrics and faster subscription insights with ChartMogul

How Nitro Democratized Their SaaS Metrics

Nitro is a global leader in document productivity software—used by over 500,000 businesses, including more than half of the Fortune 500—with flagship products like Nitro Pro and Nitro Cloud. As the company added a subscription option to Nitro Pro, its finance team found manual pulls from their database and Stripe couldn’t scale for recurring-revenue analytics, making it difficult to track churn, LTV and other critical SaaS metrics frequently or across the organization.

Nitro implemented ChartMogul, which connected to Stripe and imported historical data almost instantly, giving one-click access to MRR, churn, retention, LTV, multi-currency reporting, geo-mapping and cohort analysis. The result was a massive reduction in time to insights, daily visibility into subscription health, and democratized access to metrics across teams—enabling dynamic monitoring of the new subscription offering and faster, data-driven decisions.

Nitro

Alex Acker

Sr. Manager, Marketing & Insights