Case Study: Samuel Getachew MD Inc. achieves 200% increase in collections with ChartLogic RCM

Pediatric Practice Increases Collections by 200% with ChartLogic Billing

Samuel Getachew MD Inc. is a single‑physician pediatric practice in Lorain, Ohio that struggled with in‑house billing and poor communication with insurers for roughly 14 years. Frustrated by persistent revenue issues dating back to about 2002, Dr. Getachew switched to ChartLogic’s full Medical Billing Service (RCM) in June 2016.

After implementing ChartLogic RCM, the practice saw faster payments within one month and a 200% increase in collections within three months, while operating costs fell. The improved cash flow and reduced administrative burden allowed Dr. Getachew to stop supplemental hospital work, spend more time with patients and family, and refocus on running his practice.