Case Study: Inland Interventional Medical Associates achieves 50% faster workflows and seamless ICD-10 transition with ChartLogic

Pain Management Practice Saves Time & Seamlessly Transitions to ICD-10

Inland Interventional Medical Associates (IIMA) is a Southern California interventional pain management practice (one physician, two locations) that had relied on paper forms and time-consuming manual front-desk and billing workflows. The practice needed faster, specialty-specific documentation to handle frequent pre-authorizations, meet Meaningful Use requirements, and prepare for the ICD-10 transition without extensive retraining.

By using ChartLogic EHR’s specialty templates, real-time insurance checks, one-click document attachment and an electronic superbill with ICD-9-to-ICD-10 crosswalks—plus Meaningful Use consulting—IIMA cut routine tasks from about 20 minutes to 5–10 minutes (roughly a 50%+ time savings). The practice attested for Meaningful Use twice, streamlined coding and billing through PM integration, and transitioned to ICD-10 smoothly without additional formal training.

Inland Interventional Medical Associates

Debra Illsley

Practice Administrator