Case Study: Mid-Size Eye Surgery Clinic achieves seamless EHR/PM upgrade and faster, more secure care with ChartLogic

Mid-Size Eye Surgery Clinic - Customer Case Study

A mid-size eye surgery clinic in the Dallas area faced an impending upgrade of its aging EHR and practice management systems but had no in-house IT team to manage the complex project. To avoid disruptions to patient care and improve security, the clinic engaged ChartLogic to coordinate vendor installations, troubleshooting, and the overall migration.

ChartLogic worked directly with software and instrument vendors, migrated the Active Directory to new hardware, virtualized the old PM server for continued access, updated instrument interfaces (including locating legacy software), and implemented monitored antivirus and ongoing system health checks. The result: faster EHR access, reduced paper charting and record transport, a more stable network, fewer interruptions from equipment issues, and improved patient and staff satisfaction.