Case Study: Desert Hand Associates achieves improved orthopedic care and efficiency with ChartLogic

Desert Hand Uses Chartlogic to Improve Orthopedic Care and Efficiency

Desert Hand Associates is a single‑physician orthopedic hand surgery practice in Palm Desert, CA. As the only local specialist in hand and upper‑extremity care, Dr. Eric Freedman needed a way to improve documentation efficiency, coordinate workflows with his small team, and reduce transcription costs while maintaining high‑quality patient communication.

Since adopting ChartLogic in 2003, the practice implemented cloud‑based practice management, integrated voice recognition, and custom templates for new patients, follow‑ups and various insurance types. The result: faster, more reliable charting, elimination of transcription fees, streamlined workflows across the team, and improved patient communication and efficiency.

Desert Hand Associates

Eric Freedman

Founder