Case Study: UVA Health achieves higher APP utilization and 200K more annual visits with The Chartis Group

UVA Health adds 200,000 annual visits with The Chartis Group

The academic medical center UVA Health faced a challenge in preparing for new CMS billing rules while seeking to elevate the role of its 500+ advanced practice providers (APPs). They were experiencing issues like high APP turnover and untapped revenue potential. To address this, UVA Health engaged The Chartis Group for advisory services to optimize APP utilization and establish new operational models.

The Chartis Group collaborated with UVA Health to define clear APP roles, create department-specific playbooks, and establish a Center for Advanced Practice for support. The solution led to 18 clinical departments adopting new financial arrangements, setting the stage for a projected incremental increase of 200,000 annual visits. The work by The Chartis Group also helped avoid an estimated $5 million in revenue losses and was highly appreciated by the APP staff.

UVA Health