Case Study: UCI achieves greater APP capacity and revenue growth with The Chartis Group

UCI boosts APP wRVUs by 115% YoY with The Chartis Group

UCI Medical Center faced a challenge in unlocking the potential of its rapidly expanded advanced practice provider (APP) workforce, which had grown by nearly 70% from 2018 to 2021. Despite this significant investment, the organization experienced inconsistent practice models and utilization, leading to increased expenses without the desired operational benefits. UCI partnered with The Chartis Group for strategic and operational support to modernize its APP practice.

The Chartis Group worked with UCI to define a future-state vision, refine APP operating standards, and implement them using a detailed playbook. This solution was initially launched in three demonstration departments, including Hematology-Oncology, Neurology, and Trauma-Surgery. The results were significant, yielding a 115% year-over-year increase in wRVUs, a 77% increase in total APP payments, and improved capacity. These early successes facilitated the broad adoption of the new standards across the entire enterprise.

UCI