The Chartis Group
37 Case Studies
A The Chartis Group Case Study
Saint Peter’s University Hospital faced a significant challenge when its medical necessity denials nearly doubled, threatening revenue and timely patient care. To address this, the teaching hospital partnered with The Chartis Group to assess its revenue cycle and develop a comprehensive denial prevention strategy.
The Chartis Group co-created a solution focused on establishing collaboration and standardization across utilization management, case management, and the revenue cycle. This included a new dashboard for data-driven decisions, real-time review meetings, and a dedicated physician advisor model. As a result, Saint Peter’s dramatically decreased denials and increased inpatient revenue by $17 million within nine months.