Case Study: Rady Children’s Hospital San Diego reduces physician burnout and turnover with Chartis

Rady Children’s Hospital San Diego reduces physician burnout 75% with The Chartis Group

Rady Children’s Hospital San Diego faced a challenge with worsening physician burnout and turnover, which was damaging its organizational culture. To address this, the hospital partnered with The Chartis Group, leveraging its expertise from the Chartis Center for Burnout Solutions to develop a high-level, data-informed strategy to target the root causes of the problem.

The Chartis Group helped implement a solution that involved systematically collecting specialty-specific physician feedback to identify granular drivers of burnout. This data informed action plans, which were supported by executive champions and a commitment to transparency. The results over a two-year period were significant, with 75% of divisions reporting reduced burnout, 82% reporting lower turnover, and an estimated $7.5M to $10M saved in recruitment costs.

Rady Children’s Hospital San Diego