The Chartis Group
37 Case Studies
A The Chartis Group Case Study
Houston Methodist Hospital faced a challenge when its clinical quality ranking dropped, threatening its position as a provider of world-class care. The hospital partnered with The Chartis Group to find a systematic and structured approach to sustain quality improvements across its clinical units.
The Chartis Group co-created a new board-to-bedside alignment and accountability model, which included repositioning quality specialists to work directly on clinical units. This solution enabled real-time problem solving and helped Houston Methodist jump to a No. 4 national ranking. The measurable impacts included a 50% sustained increase in timely antibiotic administration, a 13% increase in pain reassessment compliance, and a 32% decrease in falls with injury.