Case Study: AMC turns around home health performance with The Chartis Group

AMC drives $15M in 3-year opportunities with The Chartis Group

An integrated academic medical center (AMC) was struggling with its failing home health business line, which was causing delayed patient discharges, admission denials due to understaffing, and poor financial performance. The AMC partnered with The Chartis Group to rapidly assess the situation and develop a plan to integrate home health into its broader care-at-home portfolio and turn its performance around.

The Chartis Group designed and helped implement a roadmap featuring a care team redesign, new productivity dashboards, and clinical documentation improvements. This solution led to a $15 million identified opportunity, a $2.2 million annual revenue increase from improved productivity, and better optimized reimbursements. The AMC reduced its reliance on expensive temporary labor and improved its capacity to discharge patients from the hospital to home.

AMC