Case Study: 1700-bed Regional Health System streamlines supply chain operations with Chartis

1700-bed Regional Health System reduces stale item master data by 67% with The Chartis Group

The Chartis Group partnered with a 1700-bed regional health system to address significant supply chain inefficiencies. The customer's challenge stemmed from operating its many facilities independently after years of growth through acquisition, which resulted in inconsistent processes, duplicative master data, and a complex system design that hindered productivity and created redundancies.

The solution involved Chartis leading the program office and key workstreams for a new cloud ERP implementation, focusing on standardizing processes and master data. This resulted in a unified supply chain with measurable impacts, including a 67% reduction in stale or duplicate item master data, over 12,000 purchase order acknowledgements processed monthly, and streamlined access for 110 clinics.