Case Study: Pumpone achieves real-time visibility and data-driven decisions with Chartio

Working with Salesforce and the Database in Real-Time

PumpOne, a leader in mobile personal training with the world’s largest exercise image and video library, struggled to get actionable business data from Salesforce — reports were unclear, every user had to be an “account,” and they lacked visibility into trials, conversions and cross-platform usage for Web, iOS and Android. With no major analytics tools in place, the team needed a way to directly access and make sense of their database without heavy developer support.

Chartio provided a direct connection to PumpOne’s database and self-serve visualizations (including cohorts, drill-downs and flexible charting), enabling tracking of freemium trials, conversions, retention, platform usage and seasonal patterns. The tool became the basis for financial reporting, helped identify churn and adoption trends, informed pricing and product decisions, reduced dependence on custom internal tools, and is used regularly to monitor business health.

Pumpone