Case Study: SNOCKS achieves higher WhatsApp engagement with Charles GmbH

How snocks pioneered newsletter marketing via whatsapp

SNOCKS, a fast-growing e-commerce fashion brand, was facing the challenge of falling customer engagement and low open rates with its traditional email marketing. To improve retention, they partnered with Charles GmbH to explore the potential of WhatsApp as a new marketing channel.

Using Charles GmbH's solutions, including exit-intent popups and automated opt-in flows, SNOCKS quickly launched a WhatsApp newsletter. The results were significant, with the new channel achieving a 150% higher open and conversion rate compared to email. Charles GmbH enabled SNOCKS to prove the value of WhatsApp marketing and set the foundation for further use cases.

SNOCKS

Johannes

Founder and CEO