Case Study: The Pear Tree Fund improves service delivery with Charitylog

The Pear Tree Fund secures £20,000 in funding with Charitylog

The Pear Tree Fund, a charity providing support to people with life-changing illnesses in Suffolk, faced a challenge with its previous Microsoft Dynamics CRM implementation. The system was not fit for purpose, failing to meet their need to record extensive client information for triage and assessment, and would have required significant further investment to manage. They turned to the vendor Charitylog for a solution.

Charitylog provided a versatile and cost-effective CRM system that transformed how The Pear Tree Fund works. The solution enabled comprehensive case management, improved reporting for funding applications, and streamlined service delivery. A key measurable impact was using Charitylog's data to secure an additional £20,000 in funding. The vendor's implementation process also helped the team organically build new, efficient working habits.

The Pear Tree Fund