Case Study: ROAR achieves reliable Bluetooth performance and a better user experience with Chariot Solutions

RoAR fixes Bluetooth issues with Chariot Solutions, cutting 80% of app problems on Android

The customer, RoAR, faced significant technical challenges with the Bluetooth functionality and performance of the mobile app for its Athena safety wearable device. After initially choosing a different developer, the company's software engineer was overwhelmed by problems, particularly on Android, which led to customer service issues. RoAR returned to vendor Chariot Solutions for assistance.

Chariot Solutions analyzed the source code and rewrote the problematic Bluetooth implementation to simplify pairing, reduce battery usage, and enable automatic background connections. The solution, which required minimal developer time, resulted in a vastly more reliable and maintainable product. The vendor's expertise resolved the critical technical issues, allowing the Athena device to work as intended.

RoAR