Case Study: Kilo cuts accounts receivable by 90% with ChargeOver

Kilo Cuts Accounts Receivable By 90% With Help of ChargeOver's Automated Billing

Kilo, a company that builds websites and custom software for fitness and health businesses, was struggling to keep up with missed and declined payments as they grew. Their president, Vincent McCauley, was manually tracking overdue accounts, which was time-consuming, stressful, and awkward for customer relationships. They needed a recurring billing solution that could automatically monitor payment failures and overdue invoices.

ChargeOver provided Kilo with automated recurring billing, declined-payment follow-up, payment method update prompts, hosted sign-up forms, and responsive support during migration. With ChargeOver, Kilo reduced accounts receivable by 90%, recovered about $3,000 per month in missed payments, and cut manual collection efforts from $3,000 a month down to roughly $200–300.