Case Study: Obvi boosts chargeback win rate with Chargeflow

Obvi proves how an automated, efficient approach to a common eCommerce problem like chargebacks can lead to tangible improvements in a company’s revenue and bottom line

Obvi, a high-volume seller in the health and wellness supplement market, was struggling with the time-intensive process of manually fighting chargebacks, which was negatively impacting their bottom-line profit. To address this challenge, they partnered with Chargeflow and implemented its fully automated chargeback recovery service.

By using Chargeflow’s automated platform, Obvi saw transformative results. Their chargeback win rate increased by 170%, soaring from 20% to 54%, which resulted in $10,427 of recovered lost revenue. Chargeflow’s success-based pricing model also created significant cost savings and added thousands of dollars to Obvi's bottom line, demonstrating a major return on investment.

Obvi

Ron Shah

Co-Founder and CEO