Case Study: Datamex achieves a 20.7% recovery rate with Chargeflow

How Datamex Recovered More Revenue and Gained Full Visibility into Chargebacks with Chargeflow

Datamex, a SaaS company providing business intelligence data in Mexico, faced a significant challenge with a 0% win rate on payment disputes over a three-year period. The manual process was frustrating and time-consuming, leading them to seek an automated solution from Chargeflow.

By implementing Chargeflow’s fully automated chargeback recovery platform, Datamex’s dispute process was completely transformed. The results were immediate and substantial: the company achieved its first-ever dispute wins and reached a 20.7% recovery rate, all while saving over three hours of manual work per dispute.

Datamex

Alejandro Mendizábal Estrada

Sales Director