Case Study: Creative Home Designs achieves higher chargeback win rates with Chargeflow

How Chargeflow Increased Chargeback Win Rates by 39.5% for Creative Home Designs

Creative Home Designs, an eCommerce retailer, faced significant operational challenges due to the resource-intensive and complex process of manually managing chargeback disputes. They turned to the vendor Chargeflow and its automated chargeback platform, which featured a native Shopify integration, to find a solution.

By implementing Chargeflow's automation, the customer streamlined their entire dispute process, eliminating manual evidence collection and submission. This solution increased Creative Home Designs' chargeback win rate by 39.5%, achieving a 45% win rate and saving an estimated $170.27 per dispute, all while significantly boosting operational efficiency.

Creative Home

Alper Bilgen

Sales Director