Case Study: Aptlife Media Cuts Chargebacks by 82% with Chargeflow

How Aptlife Media Slashed Chargebacks by 82% with Chargeflow Alerts

Aptlife Media, a U.S.-based company, faced a serious threat to its business from high chargeback rates, which jeopardized its relationship with payment processor Stripe. Operating in the high-risk services sector with its Psychicbook app, the company struggled with a 1.1% chargeback ratio, a low recovery rate, and an inefficient manual dispute process. To address this challenge, Aptlife Media turned to Chargeflow for its automated chargeback prevention and recovery solution.

By implementing Chargeflow's Alerts and automated recovery system, Aptlife Media achieved dramatic results. The vendor's solution provided real-time dispute alerts, allowing for proactive refunds and automating the entire evidence submission process. This led to an 82% reduction in their chargeback ratio, prevented hundreds of chargebacks, saved 145 hours of manual work, and significantly increased their recovery rate on disputed transactions.

Aptlife Media