Case Study: HomeFi achieves 96% chargeback recovery with Chargeflow

HomeFi Boosts Chargeback Recovery by 96% and Saves 175 Hours with Chargeflow Automation

HomeFi, a fast-growing internet service provider, faced significant operational drain and revenue loss due to a high volume of subscription-based chargebacks. These disputes, often stemming from forgotten cancellations, required manual intervention from their internal team. To address this challenge, HomeFi implemented Chargeflow's automated dispute response system.

By using Chargeflow, HomeFi automated its entire chargeback management process, from evidence gathering to submission. This solution delivered impressive and saving 175 hours of manual work. The automation provided by Charge.

HomeFi

Robert Anthony

VP of Accounts & Billing