Case Study: Elementor doubles chargeback win rates with Chargeflow

Elementor Doubles Chargeback Win Rates and Achieves a 90% Reduction with Chargeflow

Elementor, a leading web development platform, faced significant challenges with its time-consuming and inefficient manual chargeback management process. Their team struggled with operational bottlenecks and limited expertise, spending 20-30 minutes per dispute, which impacted their ability to respond to customers. They turned to Chargeflow's automated chargeback recovery platform for a solution.

By implementing Chargeflow, Elementor automated its evidence collection and dispute submissions, slashing resolution time from 30 minutes to under a minute—a 90% reduction. This automation freed up internal resources and allowed Chargeflow to double Elementor's chargeback win rate, leading to major operational savings and enhanced financial performance.

Elementor

Rishon Bhastekar

Customer Service Team Manager