Case Study: Oklahoma Shirt Company achieves streamlined subscription billing and order management with Chargebee

Oklahoma Shirt Company - Customer Case Study

Oklahoma Shirt Company (OSC), founded by Justin Lawrence in 2012, sends a unique Oklahoma-themed shirt to subscribers each month. OSC was running subscriptions and payments through Stripe while relying on spreadsheets to track shipping details, customer preferences and follow-up for unpaid orders, which forced the core team to spend hours each week on manual reconciliation and fulfillment.

OSC migrated subscription management to Chargebee while continuing to use Stripe as the payment processor, implementing a new onboarding flow and a checkpointed migration to ensure data accuracy. The result: subscriptions moved without disruption, all customer data is consolidated and exportable, billing dates can be individualized, and a PCI-compliant hosted checkout plus an admin portal and subscription metrics have simplified order management, cut manual work and improved visibility into growth.

Oklahoma Shirt Company

Justin Lawrence

Owner