Case Study: Leadinfo achieves 3x faster global growth and 25% ARPU uplift with Chargebee

Leadinfo Scaled Globally 3x Faster With Chargebee

Leadinfo is a South Holland–based SaaS that identifies website visitors in real time for customers ranging from global brands to SMB agencies. Rapid user growth exposed a brittle, manual billing process—customers were signed up and invoiced by hand, pricing changes were hard-coded, international expansion and pricing experiments were limited, and support was consumed by billing-related issues—creating errors and slowing scale.

By adopting Chargebee, Leadinfo automated signups, invoicing, payments and localization, integrated billing via APIs, and used flexible pricing, catalog management and RevenueStory analytics to iterate pricing and move upmarket. The billing abstraction freed the product team to focus on CX and growth; as a result Leadinfo accelerated growth threefold, grew 200%, added hundreds of new customers monthly, increased ARPU by 25% and materially improved net retention.

Leadinfo

Quirijn Kleppe

Head of Product & Growth