Case Study: Sharetribe (SaaS marketplace platform) achieves faster product iteration and clearer business insights with Chargebee

How Sharetribe helps more businesses iterate faster, with Chargebee

Sharetribe is a SaaS company that helps entrepreneurs launch online marketplaces, growing from a university project into a subscription-based platform. As they scaled, billing was fragile and manual—local invoices run through an accountant, early international invoices via PayPal—and their data lived in spreadsheets, payment tools and an accounting system, making payment tracking, metrics and collections painful and time-consuming.

They adopted Chargebee with a light initial integration and later a deeper setup to automate subscriptions, invoicing, dunning, EU VAT handling and payment retries, while providing a SaaS metrics dashboard. The result was a single source of truth used across teams, faster pricing experiments, clearer business insights and more focus on product development.

Sharetribe

Antti Virolainen

Co-Founder & Chief Operating Officer