Case Study: Screencastify achieves scale to millions of users and automated revenue with Chargebee

How Screencastify scaled to support millions of users and augmented their revenue on autopilot, using Chargebee

Screencastify, a fast-growing provider of screen-recording tools for individuals and schools, faced increasing subscription complexity as it scaled—global taxes and currencies, offline school payments, license management for large district purchases, and limited engineering resources made billing a major distraction from product work. Leadership needed a way to handle every edge case in recurring billing without diverting the product team from customer-facing priorities.

Screencastify adopted Chargebee in 2016 to automate recurring billing and used its APIs to build a custom license manager capable of handling up to 20,000 licenses. The result: nearly zero internal hours spent on billing, automated offline payments for schools, a single audit trail for sales and payments, empowered support workflows, and clearer MRR-by-segment insights (via RevenueStory)—putting revenue collection on autopilot while the team focused on product growth.

Screencastify

James Francis

Chief Executive Officer