Case Study: Let’s Talk Interactive achieves faster quote-to-cash and fewer billing errors with Chargebee

How Let’s Talk Interactive Unleashed Scale with an Accelerated Quote-to-Cash Cycle

Let’s Talk Interactive (LTI), a telehealth solutions provider, wanted to expand globally and move upmarket, but its manual quote-to-cash process was slow, labor-intensive, and prone to invoicing errors. The company used Chargebee alongside HubSpot to better connect sales and billing workflows and reduce dependence on operations and finance teams.

With Chargebee’s HubSpot integration, LTI automated quote creation, payment links, account setup, and subscription record creation, creating a smoother end-to-end sales-to-finance handoff. The result was faster deal closure, new salesperson training time cut from three days to about one hour, and savings of up to three-quarters of a full-time employee’s time, while eliminating invoicing errors and improving cross-team visibility.

Let’s Talk Interactive

Daniel Boyce

Chief Product Officer