Case Study: Harvestr achieves 15% MRR growth through automated subscription billing and EU VAT compliance with Chargebee

How Harvestr witnessed a growth of 15% on their MRR, with Chargebee

Harvestr, a product-management platform that helps digital teams gather customer feedback, needed a robust subscription infrastructure and automated EU VAT handling as it prepared to launch paid plans and trials. Stripe alone couldn’t capture VAT numbers or apply tax-inclusive/exclusive billing rules reliably at scale, so Harvestr required a subscription management solution that handled global tax, billing, and lifecycle complexity out of the box.

Harvestr chose Chargebee, migrated users, and connected Intercom for rule-based trial-to-paid lifecycle emails, enabling automated subscription creation, reactivation, invoicing and payment collection, multi-currency and multiple payment methods, and EU VAT automation. The result was a 15% increase in gross MRR, smoother European expansion, and significantly reduced manual billing work—letting the team focus on product growth.

Harvestr

Valentin Huang

Co-Founder and Chief Executive Officer