Case Study: Freedom achieves 33% conversion lift and streamlined billing with Chargebee

How Freedom improved conversions by 33% with a stellar billing experience, using Chargebee

Freedom is a popular distraction-blocking app used by over 1,000,000 people that shifted in 2015 from a device-based desktop product to an integrated, multi-device subscription model. As they scaled, their Stripe-only setup couldn’t meet needs for global payment options, a self-service customer portal, robust reporting, or easy discount management—requirements that would have forced them to build non-core billing features in-house.

Freedom adopted Chargebee (integrated with Stripe), using PCI-compliant hosted pages and a deeper app integration to migrate thousands of subscriptions. Chargebee enabled PayPal and Amazon payments, a customer self-service portal, coupon management, and RevenueStory analytics, improving checkout quality and boosting conversions by about 33% while streamlining billing ops and accelerating development.

Freedom

Fred Stutzman

Co-Founder/Chief Executive Officer