Case Study: Fishburners achieves 105 hours/month savings in manual accounting with Chargebee

How Fishburners saves 105 hours/month of manual accounting with Chargebee & Xero

Fishburners is a fast‑growing founder community headquartered in Sydney that tripled membership in 18 months and expanded to Brisbane and Shanghai. Rapid subscription growth across three geographies left operations strained: the finance team spent about 25 hours a week (≈105 hours/month) on manual reconciliation between Stripe and Xero, and customer success had to rely on the accounting system for subscription details not designed for subscription management.

By implementing Chargebee with Stripe and Xero, Fishburners automated reconciliation, enabled real‑time sync to Xero, and rolled out a self‑service customer portal and role‑based access for support. The result: ~105 hours/month reclaimed from manual accounting, multi‑currency and tax‑aware invoicing on autopilot, smarter dunning and pro‑rata billing, and a finance team now focused on revenue analysis and retention strategy rather than admin.

Fishburners

Ayush Patel

Finance Manager