Case Study: Xentral reduces outstanding receivables by 80% with Chargebee

Catapulting Cash Flow Xentral's Offline-to-Online Payments Shift Spurs an 80% Reduction in Outstanding Receivables

Xentral, a lean ERP cloud software company, was struggling with offline, invoice-based payments that slowed growth, created manual follow-ups, and tied up cash flow. With Chargebee, Xentral set out to move its customer base to online payment methods and reduce the operational burden on its finance team.

Chargebee helped Xentral migrate subscriptions and payment collection to a more automated model, integrating with payment providers like Stripe and Mollie and enabling self-serve customer actions. As a result, Xentral shifted about 90% of customers to online payments, cut outstanding receivables by 80% in just five months, and put 9 out of 10 subscriptions on auto-pilot without adding finance staff.

Xentral

Julian Freichel

Team Lead - Corporate Development