Case Study: RFH Group saves time and resources with ChannelGrabber

Order Management Software that Saves RFH Group Time and Resource

The RFH Group, an eCommerce business operating multiple Shopify stores, sought to eliminate its reliance on error-prone Excel spreadsheets for managing orders and inventory. As they prepared to launch a new wholesale function, they needed a robust order management software solution from a vendor like ChannelGrabber to handle their increasing volume and multichannel operations efficiently.

ChannelGrabber provided an all-in-one integrated platform for multichannel order and inventory management. The solution automated processes from warehousing to shipping, integrating directly with Shopify and courier services. This allowed RFH Group to operate a lean, made-to-order model that significantly reduced inventory risk. The implementation saved the business the equivalent of two full-time employees and provided unique multipack functionality not found with other providers, making ChannelGrabber an invaluable part of their operations.

RFH Group

Luke Hudson

RFH Group